Today, more and more patients use mobile devices to manage their healthcare. 80% of adults online own a smartphone, 24% have used mobile payment apps to make a purchase, and 13% of millennials use smartphones for payment at least once each week. These numbers highlight opportunities for growth in healthcare collections. In response to these [...]Apex Combats Industry Challenges
Healthcare facilities are challenged with collecting from more individuals with high deductible plans. This rise in patient payment responsibility increases pressure on health organizations to collect from thousands of individuals, rather than just dozens of insurance payers. Increasing patient financial engagement is one key to meeting these challenges. Following are three approaches to enriching financial [...]Did you know Apex Offers Document Management and Delivery for a Wide Range of Content Types?
At Apex we are proud to be a healthcare industry leader handling millions of patient billing statements. Did you know we also handle a wide variety of other types of documents in addition to invoices? We work with clients to streamline their business processes relating to everything from appointment reminder cards to insurance policy information. [...]Educate Patients on Financial Options with Statement Messaging
“When my daughter was born 21 years ago, our out-of-pocket cost was $50. Today, a family might spend $5,000 or more. Hundreds of billions of dollars of responsibility has shifted to patients—and providers are struggling to collect. We’ve entered an era in healthcare where a focus on ‘patient financial engagement’ is critical. Patients must take [...]Apex Named a Finalist in Association of Corporate Growth’s 2015 BOLD Awards Program
Apex was honored to be a finalist at the 2015 BOLD Awards last night. The program is sponsored by the Minnesota chapter of the Association of Corporate Growth (ACG), and recognizes and celebrates the best in corporate growth, leadership, and imagination. Apex is one of three finalists in the medium-size business category; other categories include [...]Apex’s Patient Revenue Cycle Solutions
Revenue cycle management is a complex process that is traditionally viewed in terms of front, middle and back-end functions, and the intermingling of a range of processes including: coding, claims processing, and patient billing. Throughout the greater revenue cycle, the patient revenue cycle has emerged as an area of distinct and critical focus. It is [...]View older APEX Blog Posts