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Apex Blog

Key Considerations for Healthcare Leaders When Choosing Billing Solutions
Apr. 15, 2015 | Posted by Sophie Morelli

Apex founder and CEO Brian Kueppers is often asked what key considerations healthcare leaders think about when choosing solutions that encourage and enable patient payments. In Apex’s recently published HFMA business profile, he addresses this question with the following response: Although organizations should seek vendors that offer an array of solutions, it is even more [...]

Increase Payments Collected and Decrease Costs Using Flexible Logic
Apr. 14, 2015 | Posted by Sophie Morelli

To achieve improvements in collection yield and decrease statement costs, apply flexible logic to vary statement elements, such as: •    Messaging that personalizes healthcare statements based on timing within the billing cycle and patient-specific data •    Promoting online payment portals •    Messaging that highlights the availability of payment plans •    Switching to a letter format [...]

Biggest Challenges Facing Healthcare Organizations
Apr. 3, 2015 | Posted by Sophie Morelli

Apex founder and CEO Brian Kueppers is often asked what he considers to be some of the biggest challenges affecting healthcare organizations. In Apex’s recently published HFMA business profile, he addresses this question: In my opinion, the single biggest financial challenge is the massive increase in patient responsibility. Over the past five years, patient payment [...]

Benefits of the Cloud
Mar. 31, 2015 | Posted by Sophie Morelli

When it comes to securely sharing medical documents, faxing is out and cloud computing is in. Fax servers and cloud-based document transfer solutions have made paperless “faxing” a real and affordable option. Healthcare providers are able to save resources and personnel time by going “paperless” in their medical- and billing-records communications. More generally, cloud computing [...]

Apex Text Feature Includes Many Benefits
Mar. 25, 2015 | Posted by Sophie Morelli

Today, more and more patients use mobile devices to manage their healthcare. 80% of adults online own a smartphone, 24% have used mobile payment apps to make a purchase, and 13% of millennials use smartphones for payment at least once each week. These numbers highlight opportunities for growth in healthcare collections. In response to these [...]

Apex Combats Industry Challenges
Mar. 13, 2015 | Posted by Sophie Morelli

Healthcare facilities are challenged with collecting from more individuals with high deductible plans. This rise in patient payment responsibility increases pressure on health organizations to collect from thousands of individuals, rather than just dozens of insurance payers. Increasing patient financial engagement is one key to meeting these challenges. Following are three approaches to enriching financial [...]

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