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Apex Blog

Apex Partners Recognized by US News and World Report’s Best Hospitals Ranking
Jul. 23, 2015 | Posted by Sophie Morelli

We are proud to partner with several of the best hospitals in the nation, recently ranked among the best in the country by US News and World Report’s Best Hospitals for 2015-16. Furthermore, these partners qualified for this year’s Honor Roll by ranking at or near the top in six or more specialties. Our customers’ [...]

The Supreme Court’s Obamacare Ruling & its Anticipated Effects on Healthcare Collections
Jul. 21, 2015 | Posted by Sophie Morelli

Last week the Supreme Court ruling preserved the current implementation of the Affordable Care Act, determining that federal marketplaces are eligible for subsidies; thereby helping more people afford insurance. This ruling is expected to greatly impact healthcare collection numbers and strategies in the following ways: Approximately 6.4 million people will maintain their subsidies in 34 [...]

Apex Launches EMV-Ready Point of Service Payment Solution
Jul. 15, 2015 | Posted by Sophie Morelli

The EMV deadline is nearing. Are you ready? If you process patient payments by credit card, October 2015 represents an important deadline. This October, all major credit card brands (including Visa, MasterCard, American Express, and Discover) will institute a Fraud Liability Shift. All issuers and merchants who choose to accept payments/transactions using non-EMV compliant devices [...]

Communicating With Recent Graduates and Newly Insured Patients
Jul. 1, 2015 | Posted by Sophie Morelli

It’s that time of year again: students are walking across stages dressed in caps and gowns, ready to take on new professional challenges. Whether these new graduate jobs that provide insurance benefits, or they purchase their own insurance on new exchanges, these young people face challenges navigating the healthcare system. There is also a change [...]

Combatting Industry Challenges and Meeting Organizational Needs
Jun. 28, 2015 | Posted by Sophie Morelli

Patient payment could top $420 billion by 2015 – a 68% increase in 5 years. This dramatic shift causes serious concern for healthcare leaders, who now struggle to collect thousands of patient payments, versus a few dozen insurance payers. As healthcare revenue cycle managers start to think about how their organizations will manage the change [...]

Easy Access to Archived Statements Can Reduce Support Costs and Increase Patient Satisfaction
Jun. 22, 2015 | Posted by Sophie Morelli

Patients who place fewer and shorter support calls are, on average, lower in cost to serve. One way to shorten call duration is to provide support representatives with fast and easy online access to exact copies of patient bills, thereby allowing them to quickly handle questions regarding services rendered and how to make a payment. [...]

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