Apex Blog

Apex Named a Finalist in Association of Corporate Growth’s 2015 BOLD Awards Program
Feb. 25, 2015 | Posted by Sophie Morelli

Apex was honored to be a finalist at the 2015 BOLD Awards last night. The program is sponsored by the Minnesota chapter of the Association of Corporate Growth (ACG), and recognizes and celebrates the best in corporate growth, leadership, and imagination. Apex is one of three finalists in the medium-size business category; other categories include [...]

Apex’s Patient Revenue Cycle Solutions
Feb. 19, 2015 | Posted by Sophie Morelli

Revenue cycle management is a complex process that is traditionally viewed in terms of front, middle and back-end functions, and the intermingling of a range of processes including: coding, claims processing, and patient billing. Throughout the greater revenue cycle, the patient revenue cycle has emerged as an area of distinct and critical focus. It is [...]

Improve Patient Relationships with Patient-focused Messaging on Billing Statements
Feb. 17, 2015 | Posted by Sophie Morelli

Billing statements can do more than improve revenue cycle metrics—that is, those, that follow best practices to ensure clear communication and help improve collections for providers— improve patient relationships. Because the healthcare industry is often difficult to navigate, with confusing insurance splits, coding, and services from multiple providers, patients are likely to associate clear statements [...]

Part II: An Optimized Billing Scenario—From Optimized to Opportunity
Feb. 11, 2015 | Posted by Sophie Morelli

Once new approaches are in place to increase revenues received from patients, healthcare providers can further strengthen patient financial engagement. Consider establishing a patient revenue cycle task force to work with vendor consulting teams and further optimize the tools and processes in place. The team’s charter should be to review analytics dashboards, identify challenges and [...]

Part I: An Optimized Billing Scenario—Applying New Approaches
Feb. 11, 2015 | Posted by Sophie Morelli

The following information has been adapted from Apex’s new white paper, titled “Reduce Patient Balances Sent to Collection Agencies: Approaching New Problems with New Approaches.” Follow this link to read the full report. New approaches to statement presentment vary the content of each statement based on patient information and when in the billing cycle the [...]

The “New” Way of Receiving Online Payments
Feb. 4, 2015 | Posted by Sophie Morelli

As high deductible plans gain in popularity, optimizing payments from patients grows increasingly important. Furthermore, projects to increase online payments tend to offer a high return on investment. As the New Year begins, consider upgrading your online payment system to offer the following interfaces: Payments through a branded portal. Dedicated online payment portals that require [...]

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