News & Perspectives
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Improving self-pay is not a set it and forget it proposition. It requires much focus for continuous bottom-line improvements.
Today, patient financial engagement is more challenging than ever due to increases in patient payment responsibility. As a result, providers have seen their...
Today, patients are reliant on their mobile devices for calendar reminders, email notifications and internet access. Understanding this, healthcare revenue cycle leaders can improve response and collections rates by meeting patients where they are, and allowing them to pay when it is convenient...
Just as marketers use proven tactics to engage potential consumers, healthcare financial leaders may use these same strategies to improve results in the patient-pay revenue cycle.
Patient payment could top $420 billion by 2015 – a 68% increase in 5 years. This dramatic shift causes serious concern for healthcare leaders, who now struggle to collect thousands of patient payments, versus a few dozen insurance payers. As healthcare revenue cycle managers start to think about...