Patients Are People Too

What do patients want from their financial experience? 

The short answer is, it depends. When we asked 1,000 patients across the US to share their feedback on the financial experience with their healthcare providers, the most consistent statistic was this: 75% said that personalization in the billing and payment process is important to them. Learn what personalization means in the patient financial journey, why it’s important, and how to turn it into a business advantage for your organization in this white paper: